F.A.Q.

WHY HIRE A PROFESSIONAL MAKEUP ARTIST FOR YOUR WEDDING?
The answer is quite simple: education, experience, knowledge and the stress-free, convenient environment we strive to create. You want everything to be perfect on your wedding day and so do we. The last thing you need to worry about is making sure your makeup and hair looks just right. We’ve been trained to understand how lighting and photography will affect your makeup. That by applying certain techniques and products your makeup will last all day and into the night. We know which colors will make your eyes “pop” and which ones will conceal any dark circles, uneven skin tones, or blemishes. Plus, by placing your trust in a professional, you will be reducing your stress level on this important occasion. You deserve to sit back, relax into the makeup chair, and leave the rest to us!

DO YOU OFFER CONSULTATIONS OR TRIAL RUNS?
Jenn by Design offers complimentary consultations so that you can meet with your artist, feel comfortable with her, and discuss any ideas for hair and/or makeup that you may have. This is where Pinterest usually comes into play! Additionally, should you choose to have a trial for your hair and/or makeup, the price would be the event price less a 20% discount. We don’t deeply discount trials because they usually take longer than wedding day preparations, and we also do the trials on-location at no additional fee. Many brides choose to have their trial the day of their bridal portrait session.

DO YOU COME ON-LOCATION?
Yes, all of our services are performed on-location for your convenience. On your wedding day, this will save you time from having to run from one location to the next and will keep everything on a scheduled timeline.

WHAT IS THE FEE FOR ON-LOCATION SERVICES?
For wedding day services, we charge a flat $35 fee per artist for any location within a 35 mile radius of zip code 77338, each additional mile is $.75. All trials are performed on-location at no additional cost to you.

DO YOU OFFER AIRBRUSH MAKEUP?
Yes, we offer airbrush makeup as an upgradeable service to accommodate all skin types, desired looks, and budgets. This upcharge is due to cost of product, training, longevity of the look and application time.

WHAT IS AIRBRUSH MAKEUP?
Airbrush makeup is an alternative to traditional makeup. It gives as little or as much coverage as you need, yet is extremely lightweight because it sits on top of the skin. It helps control oil because the skin is not stimulated when it’s applied, and it lasts 14+hours. Airbrush makeup is great for our hot, humid weather.

DO YOU OFFER FALSE EYELASHES?
In most cases, false lashes complete the look. For this reason, ALL makeup applications include false lashes and lash application. Our artists’ kits are stocked with both individual and strip lashes, in varying lengths, shapes, and thickness. Your personal artist will help you to choose which lash best compliments your eye shape and desired look, and can even customize the lashes for you.

Any clients who are not booked for a full makeup application but would like to receive false lashes only, may purchase a lash application for $10.

WHAT IF I’M NOT SURE HOW MANY PEOPLE WILL BE GETTING HAIR & MAKEUP DONE?
Our advice is go ahead and your services. As your wedding date approaches and your attendants decide on their services, we can adjust the schedule the day of the wedding to accommodate everyone, as long as availability permits.

HOW LONG DOES EACH SERVICE TAKE?
Every face and every head of hair is different, so when scheduling, we like to allow 1 hour for each service so that no one feels rushed. However, on the event day, application time can take as little as 30 minutes based on the client and the desired look.

WILL JENN BE MY HAIR AND MAKEUP ARTIST?
While Jenn tries to be a part of every bride’s day, sometimes her schedule does not pemit. Artists are assigned based on availability for trial, portrait, and wedding dates. All of Jenn by Design’s artists are highly skilled, using the same techniques while each adding their own special touch.

WHAT DO I NEED TO DO TO BOOK FOR EVENT?
To reserve your date, a 25% non-refundable deposit is required as well as a signed service agreement. Deposit may be made by cash, check, or credit card.

HOW FAR IN ADVANCE SHOULD I BOOK FOR MY EVENT?
Our advice is to reserve your date as soon as possible. Some months and dates are busier than others, and there is no way to predict the trends.

DO YOU CHARGE AN ADDITIONAL FEE IF WE USE A CREDIT CARD?
No, we accept credit card payments as a convenience to you.

DO YOU ACCEPT CREDIT CARD PAYMENTS?
In addition to cash and check, Jenn by Design accepts Visa, Mastercard, American Express, Discover, and Paypal. Both deposits and event-day payments may be made credit card.

WHERE DO I SEND THE CONTRACTS AND DEPOSITS?
You can fax your documents to 281-913-5989 or send the documents to the address atop the paperwork.

IS YOUR TIP INCLUDED?
Gratuities are not added to the artists’ rates, but will be appreciated. Industry standard is 15-20%.

HOW CAN I GET IN TOUCH WITH YOU?
You can email us at jenn@jennbydesign.com, or call/text 713-425-9852. We strive to return all inquiries within 24 hours.